FREQUENTLY ASKED QUESTIONS

Teknup is an AI-powered mastering service specifically designed for techno producers. We use advanced machine learning algorithms trained on 10,000+ professional techno releases to automatically master your tracks in about 60 seconds.

Unlike generic mastering services, our AI understands the unique sonic characteristics of techno music—from the punchy kicks and deep sub-bass to the dark atmospheres and relentless energy that defines the genre.

Getting started is incredibly simple:

• Sign up for a free account (no credit card required)
• Upload your unmastered track (WAV, MP3, or FLAC)
• Wait 60 seconds while our AI masters your track
• Listen to the before/after comparison
• Download your mastered track in studio-quality WAV

Your first 3 masters are completely free!

Not at all! Teknup is designed to be dead simple. If you can drag and drop a file, you can use Teknup. No need to understand compression ratios, LUFS targets, or frequency curves—our AI handles all the technical stuff automatically.

That said, advanced users can adjust parameters like mastering intensity, target loudness, and genre-specific presets if they want more control.

Input formats we accept:

• WAV (16-bit, 24-bit, 32-bit)
• AIFF (all bit depths)
• MP3 (minimum 192kbps, 320kbps recommended)
• FLAC (lossless compression)

Output format: 24-bit / 48kHz WAV (studio quality)

Maximum file size: 500MB per track

Most tracks are mastered in approximately 60 seconds. Complex or longer tracks (10+ minutes) might take up to 2 minutes.

During peak hours, there might be a short queue, but you’ll never wait more than 5 minutes. You can see the progress bar in real-time as your track is being processed.

By default, Teknup targets -8 LUFS integrated for competitive techno loudness. However, you can adjust this:

• Subtle: -10 to -9 LUFS (more dynamic, warm sound)
• Moderate: -8 LUFS (balanced, club-ready)
• Aggressive: -6 to -7 LUFS (maximum loudness, festival sound)

All masters maintain -0.3dB True Peak to prevent clipping on streaming platforms.

Yes! One of the key benefits of professional mastering is translation across different playback systems. Our AI ensures your track sounds great on:

• Club sound systems (Funktion-One, Pioneer, d&b)
• Festival rigs
• Home speakers and monitors
• Headphones (consumer and studio)
• Phone speakers
• Car audio systems

We also ensure perfect mono compatibility for clubs that sum to mono.

Currently, Teknup is designed for full stereo mixes only. We recommend exporting your final mix with all your processing (EQ, compression, effects) and letting us handle the final mastering step.

We’re working on a stem mastering feature for Pro users, which will allow separate processing of kicks, bass, mids, and highs for even more control.

For best results, your mix should peak between -6dB and -3dB. This gives our AI enough headroom to work with while maintaining your track’s dynamics.

Pro tips:

• Don’t use a limiter on your master bus
• Turn off any “maximize” or “loudness” plugins
• Make sure nothing is clipping (turning red)
• Export at your project’s sample rate (we’ll handle conversion)

Yes! You can upload files at any sample rate from 44.1kHz up to 96kHz. Our AI processes at the highest quality internally.

However, the output is standardized at 24-bit / 48kHz, which is the optimal format for:

• Streaming platforms (Spotify, Apple Music, Beatport)
• DJ software and hardware
• Professional distribution
• Vinyl pressing

We offer flexible pricing to fit every producer’s needs:

• Free Trial: 3 masters, no credit card required
• Pay-As-You-Go: $9.99 per track
• Monthly: $29/month for unlimited masters
• Annual: $249/year (save $99, only $20.75/month)

All plans include unlimited revisions and priority support.

Yes! Every new user gets 3 free masters with no credit card required. This lets you test Teknup with your own music and hear the quality before committing to a paid plan.

The free masters have no limitations—same quality, same features, same 60-second processing time as paid masters.

Absolutely. Cancel anytime from your account settings with just one click. No questions asked, no cancellation fees.

If you cancel, you’ll still have access to your subscription until the end of your current billing period. All your previously mastered tracks remain available for download forever.

Yes! We have special pricing for:

• Record Labels: Custom enterprise plans with dedicated support
• Educational Institutions: 50% off for students and teachers
• Bulk Processing: Volume discounts for 20+ tracks

Contact partnerships@teknup.ai for a custom quote.

We accept all major payment methods:

• Credit cards (Visa, Mastercard, Amex)
• Debit cards
• PayPal
• Apple Pay
• Google Pay

All payments are processed securely through Stripe. We never see or store your payment information.

Great question! Here’s an honest comparison:

AI Mastering (Teknup) is better for:

• Speed (60 seconds vs. days/weeks)
• Cost (fraction of the price)
• Consistency across multiple tracks
• Unlimited revisions at no extra cost
• Testing different versions quickly

Human mastering engineers are better for:

• Highly experimental or avant-garde music
• Correcting major mix problems
• Creative mastering decisions
• Personal consultation and feedback

Bottom line: For 95% of techno tracks, Teknup delivers professional results that rival top engineers—at a fraction of the cost and time.

Yes! Teknup masters meet all technical requirements for:

• Digital stores: Beatport, Traxsource, Juno Download
• Streaming platforms: Spotify, Apple Music, SoundCloud
• Record labels: All major techno labels
• Vinyl pressing: Technical specs for cutting

We guarantee your master will pass QC checks and meet loudness standards.

No worries! You have several options:

• Adjust intensity: Try Subtle, Moderate, or Aggressive settings
• Change target LUFS: Select a different loudness level
• Try genre presets: Acid, Hard, Minimal, Industrial, etc.
• Unlimited revisions: Re-master as many times as you want

If you’re still not satisfied, contact our support team. We offer a 100% satisfaction guarantee on all paid plans.

Mastering can enhance a good mix, but it can’t fix major mixing problems. Here’s what we can and can’t do:

What mastering CAN fix:

• Slight frequency imbalances
• Lack of loudness or impact
• Narrow stereo image
• Inconsistent dynamics

What mastering CANNOT fix:

• Muddy or cluttered mixes
• Off-key instruments
• Timing issues
• Individual element problems

If your mix has serious issues, go back and fix them first. Mastering is the final polish, not a magic fix.

Absolutely! Our AI is trained on a wide range of techno styles:

• Acid Techno
• Hard Techno / Schranz
• Minimal Techno
• Industrial Techno
• Dub Techno
• Peak-Time / Big Room
• Raw / Underground
• Hypnotic / Deep

The AI automatically detects your style and applies appropriate processing.

Creating an account takes 30 seconds:

• Click “Sign Up” in the top right
• Enter your email and create a password
• Verify your email address
• Start mastering!

You can also sign up instantly using Google or Facebook login.

Absolutely. We take security and privacy seriously:

• Encryption: All uploads use SSL/TLS encryption
• No sharing: We never share, sell, or distribute your music
• No training: Your tracks are NOT used to train our AI
• Auto-deletion: Files are deleted after 24 hours
• Private storage: Only you can access your masters

You retain 100% ownership and all rights to your music.

Yes! All your mastered tracks are saved in your account dashboard and available for download at any time—forever.

Even if you cancel your subscription or your free trial ends, you can still log in and download any tracks you’ve previously mastered.

Yes! Many producers and mixing engineers use Teknup to master tracks for their clients. This is perfectly fine under our Terms of Service.

If you’re mastering for clients regularly, consider our Pro or Label plans which include:

• Unlimited masters
• Priority processing
• White-label option (remove Teknup branding)
• Commercial usage rights

Our Monthly and Annual plans include unlimited masters, so you’ll never hit a limit!

If you’re on Pay-As-You-Go and want to master more tracks, simply purchase additional credits from your dashboard. Credits never expire.

Yes, you can change your plan at any time from your account settings:

• Upgrade: Takes effect immediately, you’re charged the prorated difference
• Downgrade: Takes effect at the end of your current billing period

All your existing masters and settings are preserved when you change plans.