GET IN TOUCH
Questions about mastering? Need technical support? Want to collaborate? Drop us a message and we’ll get back to you within 24 hours.
General Inquiries
Questions about our service, pricing, or how Teknup works
Technical Support
Need help with uploads, downloads, or account issues
Partnerships
Label collaborations, bulk mastering, or business opportunities
Feedback
Share your experience or suggest new features
Send Us a Message
Fill out the form below and we’ll respond as soon as possible. Usually within a few hours during business hours.
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Response Time
We typically respond within 2-6 hours during business days (Mon-Fri, 9AM-6PM CET)
Before You Ask…
How fast do you respond?
Usually within 2-6 hours on business days. We aim for same-day responses to all inquiries.
Technical issues?
For urgent technical problems, email support@teknup.ai with “URGENT” in the subject line.
Business inquiries?
For partnerships or bulk licensing, reach out to partnerships@teknup.ai with details about your needs.
Need help first?
Check our FAQ page and documentation—you might find your answer there instantly!